I don’t remember my username. How to get back into my account?
In this situation, you can contact Technical & Service support via email (info@trubicars.ca) or phone (647-760-5505) to help you.
driving-school-faq
- When do I pay Trubicars for my students?
- Do you have promotional videos or content that I can use on my website to advertise online course?
- How can I reset my password?
- Why am I not receiving course completion emails?
- How can I mark a student complete in Trubicars?
- How do I check students progress?
- How to find a student in Trubicars?
- How do I delete (remove) a student from the online course?
- How do I enroll a student?
new-hire-orientation
- How to manually enter an enrollment key into student’s account?
- How to generate an enrollment key?
- How to create a student account?
- How to assign tickets and close them? Once the issue mentioned in the ticket is resolved, inform the student by call/email/text message.
- How to upload a picture of a student’s licence in their account?
- How to update student’s information such as username, password, email address and phone number?
- How to manually resend confirmation email to confirm a student’s email address?
- How to manually confirm a student’s email address?
- How to unlock an account?
students-faq
- Do you have a tutorial video showing how to use the online course?
- How to upload my G1 picture to my account?
- I have finished the online course but why the progress bar is still not showing 100% complete?
- How can I book my in-car driving lessons?
- Why are my videos not loading?
- I do not remember my password. How can I reset it?
- I don’t remember my username. How to get back into my account?
- Why am I locked out from my account?
- I am locked out. What are the steps to unlock my account?
