A user who had failed to log in successfully after three attempts will automatically be locked out of their user account. In this situation, your account will remain locked until it is successfully unlocked by our technical support team. To unlock the account, you need to contact Technical & Service support via email (info@trubicars.ca) or phone (647-760-5505) and request to unlock your account. You can also find this phone number and email address on your Trubicars account at the bottom of the page (as shown in the screen shot)..